Terms &
Conditions

• Trading name: NoBound
• Registered entity: Jeremy John Dingli, trading as NoBound
• Structure: Sole trader (no company registration number)
• VAT: MT31474431
• Address: Carmelo De Lucca, St. Paul’s Bay, Malta
• Contact: noboundfaq@gmail.com

Placing an order is an offer to buy. A contract forms only when we send an order confirmation email — not at checkout. We may decline or cancel before then (out-of-stock, pricing error, suspected fraud), and will refund any payment taken in full.

Prices are shown in the currency at checkout and include VAT where applicable. Shipping is shown separately before you pay. Payment is processed securely through our payment gateway at the time of order; we don’t store your card details. We may correct genuine pricing errors and will contact you first if your order is affected.

We offer free untracked worldwide shipping on every order, with an optional paid tracked upgrade you can choose at checkout.

Untracked shipping has no tracking number — once your order is posted it can’t be traced in transit, so we can’t give you live location updates. It still arrives within the estimated window shown at checkout (an estimate, not a guarantee). If you’d like to follow your parcel and have traceability if something goes wrong, choose the tracked option at checkout.

We remain responsible for your order until it is delivered to you, in line with your consumer rights under Maltese and EU law; risk passes to you on delivery. If a delivery is significantly delayed or doesn’t arrive, email noboundfaq@gmail.com and we’ll help — though for untracked orders our ability to trace with the carrier is limited.

If you’re a consumer buying for personal use, you may cancel and return your order within 14 calendar days of receiving it, for any reason — including ordering the wrong size or changing your mind. This is a statutory right; we don’t reduce it or ask you to justify it.

• Email noboundfaq@gmail.com within 14 days of receiving the item to start your return.
• Send it back within 14 days of telling us, unused and in original packaging where reasonably possible.
• Return shipping is paid by you, unless the return falls under Section 06.

Once we receive the item (or proof you’ve sent it), we refund the price paid including standard delivery, within 14 days, to your original payment method.

Beyond 14 days we don’t offer goodwill returns for a change of mind. Items sealed for hygiene reasons can’t be returned once unsealed, unless faulty — flagged on the product page where relevant.

If we sent the wrong item, it arrived damaged or defective, or it doesn’t match its description, that’s on us — separately from the 14-day right above, and not limited to 14 days. Email noboundfaq@gmail.com with your order number and a photo where relevant.

• We cover return shipping for genuine errors on our part.
• We’ll offer a replacement, repair, or full refund depending on the issue.
• This sits alongside your statutory rights under Maltese law for goods that don’t conform to the contract.

We describe every product as accurately as we can; colours may vary slightly by screen. Where we sell consumable or supplement products, nothing on this site is medical advice — check with a healthcare professional before use if you have a medical condition or take medication.

All designs, branding, photography, and site content are owned by NoBound or used under licence. Buying a product doesn’t transfer any right to reproduce our designs or branding.

Nothing here excludes liability that can’t be excluded under Maltese law, including for death or personal injury caused by negligence, or for fraud. Otherwise, our liability for losses arising from your order is limited to the amount you paid for the relevant item.

These Terms are governed by the laws of Malta. If you’re a consumer, this doesn’t remove protections given by the mandatory laws of where you live, and you may bring proceedings in your local courts as well as Malta’s.

Email noboundfaq@gmail.com first — most things resolve quickly. If we can’t resolve it, you can contact the Malta Competition and Consumer Affairs Authority (mccaa.org.mt), the Consumer Claims Tribunal, or — if you’re shopping from elsewhere in the EU — the European Consumer Centre Malta (eccnetmalta.gov.mt).

We may update these Terms occasionally; the version that applies to your order is the one published when you ordered. Material changes are dated at the top. Questions: noboundfaq@gmail.com — NoBound, St. Paul’s Bay, Malta.